All our items are shipped via UPS , Fedex ground and motor freight companies. They do not deliver to P.O. box address, so please provide a street address for shipping. A phone number is required for all orders because most of the shipping companies use the phone number to schedule delivery. The shipping service is available for curbside (Monday to Friday) only. For indoor or any other special delivery arrangements, please contact us or the shipping carrier. Sometimes they do provide special delivery service for an additional charge.
We offer free shipping for all our items for delivery anywhere in USA mainland. Please contact us for shipping rates for shipments outside United States mainland e.g. Alaska, Hawaii and Puerto Rico,
We can also ship items using Next Day, 2nd Day and Three Day Services for rush order. Please contact us for discounted shipping rates as we will discount 20% to 40 % of the shipping cost for rush orders.
Please verify all items properly when you receive them and if you see any damage, please notify Classic Sauna Products (J & M Decorations Inc) as well as the carrier immediately (within 48 hours of receipt of goods). To exchange damaged items, please take digital picture of damaged area and Email us. It will help us to file a claim with the shipping company.
9% sales tax will be added for all shipments to California. There is no sales tax for shipments going outside of California.
All Spas sales are store pick up only if you want us to delivery the delivery charge will be extra